KNOWLEDGE CENTRE
Clear answers before you choose.
Understand the plantation experience, products, maintenance, produce, payments, referrals and customer journey.
What am I buying?
The selected plantation product and applicable designated allocation, maintenance arrangement and produce rights under the customer agreement.
Does Tree ID transfer land title?
No. Tree IDs and Estate Block references do not themselves transfer agricultural land title.
What happens if my tree dies?
During an active maintenance period, replanting is provided at no additional planting charge, subject to the maintenance terms.
Is harvest quantity guaranteed?
No. Agricultural production varies with crop and farm conditions.
How does produce reach me?
Applicable produce is allocated according to the plantation agreement and may be fulfilled by delivery or pickup.
How does referral work?
One-level and sale-based, with no joining fee, recruitment commission or guaranteed income representation.
What about GST?
The current website pricing uses a provisional GST assumption. Final classification must be confirmed by the business tax adviser.
How is customer data handled?
Data is used for orders, plantation services, account operation and support. Authenticated records are restricted to the customer account.
Can I cancel or get a refund?
Final cancellation, refund and reservation-expiry rules must be stated in the governing commercial terms presented before payment.
Take a clear look at the plantation journey.
Review the product details, customer process and applicable terms before you proceed to purchase.